Privacy Policy
Welcome to the Privacy Policy of PT. Oxobyte Teknologi Indonesia (www.mailcamp.io). We value your trust and are committed to protecting your personal information. This Privacy Policy explains the types of information we collect, how we use it, and the security measures we apply. Please read it carefully.
Information about the Business or Service
Company Name or Legal Entity:
PT. Oxobyte Teknologi Indonesia (www.mailcamp.io)
Main Office Address and Contact Information:
Kristal Garden Residence Block D no.4 Cibinong, Bogor, Indonesia
Types of Collected Information
Personal Information:
Personal Identification Data: Full name, address, phone number, and email address.
Account Information: Username, password, and other login details.
Financial Information: Credit card number, bank account information, or payment details.
Geographic Information: User location, obtainable through IP address or GPS device.
Personal Identification Data: Full name, address, phone number, and email address.
Account Information: Username, password, and other login details.
Financial Information: Credit card number, bank account information, or payment details.
Geographic Information: User location, obtainable through IP address or GPS device.
Non-Personal Information:
Transaction Data: Information about purchases, subscriptions, or other transactions not directly related to personal identity.
Service Usage Data: User interaction history, preferences, and usage patterns.
Device Data: Device type, operating system, browser, and other technical information.
Analysis Data: Aggregate or anonymized data used for statistical analysis, usage trends, and product development.
Transaction Data: Information about purchases, subscriptions, or other transactions not directly related to personal identity.
Service Usage Data: User interaction history, preferences, and usage patterns.
Device Data: Device type, operating system, browser, and other technical information.
Analysis Data: Aggregate or anonymized data used for statistical analysis, usage trends, and product development.
Automatically Collected Data:
Server Logs: Information collected by servers, such as IP address, access date and time, and other data.
Cookies and Other Tracking Technologies: Data collected through cookies, pixel tags, or other tracking technologies for analysis or personalization.
Server Logs: Information collected by servers, such as IP address, access date and time, and other data.
Cookies and Other Tracking Technologies: Data collected through cookies, pixel tags, or other tracking technologies for analysis or personalization.
Information Collection
Automatic Information Collection:
We automatically collect certain information when you access or use our services. This information is intended to understand how users interact with our platform, improve user experience, and ensure system security.
Information Collection through Direct User Interaction:
When you register or use specific features of our services, we may ask you to provide certain personal information. We use this information to provide requested services, manage user accounts, and communicate with you regarding our services.
Purposes of Data Collection and Processing
Service Purposes:
Collection and processing of personal information are used to provide SaaS services, including basic functionality, user settings, and experience personalization.
Analysis and Product Improvement:
User data is collected and analyzed to understand product usage, evaluate performance, and improve functionality and features.
Marketing and Communication:
User data may be used for marketing purposes, such as sending promotional materials, product updates, or related information.
Security and Fraud Prevention:
Data collection and processing are necessary for security purposes, including detection and prevention of fraudulent activities or other security risks.
Legal Compliance:
User data may be collected and processed to comply with legal requirements, contractual obligations, or other legitimate interests as per applicable privacy regulations.
Investigation and Analysis:
Data collection may be conducted to support internal investigations, risk analysis, or security audits to protect the interests of the company and users.
Product Development and Innovation:
User data may be used to support the development of new products, additional features, or other innovations in the context of service provision.
Personalized User Experience:
User information can be used for personalized user experience, such as customizing content, recommendations, or user interfaces.
Performance Measurement:
Data may be collected to measure service performance and effectiveness, including analysis of how users interact with specific features.
Market Research:
In some cases, anonymous or aggregate data may be used for market research and industry trend analysis.
Service Purposes:
Collection and processing of personal information are used to provide SaaS services, including basic functionality, user settings, and experience personalization.
Analysis and Product Improvement:
User data is collected and analyzed to understand product usage, evaluate performance, and improve functionality and features.
Marketing and Communication:
User data may be used for marketing purposes, such as sending promotional materials, product updates, or related information.
Security and Fraud Prevention:
Data collection and processing are necessary for security purposes, including detection and prevention of fraudulent activities or other security risks.
Legal Compliance:
User data may be collected and processed to comply with legal requirements, contractual obligations, or other legitimate interests as per applicable privacy regulations.
Investigation and Analysis:
Data collection may be conducted to support internal investigations, risk analysis, or security audits to protect the interests of the company and users.
Product Development and Innovation:
User data may be used to support the development of new products, additional features, or other innovations in the context of service provision.
Personalized User Experience:
User information can be used for personalized user experience, such as customizing content, recommendations, or user interfaces.
Performance Measurement:
Data may be collected to measure service performance and effectiveness, including analysis of how users interact with specific features.
Market Research:
In some cases, anonymous or aggregate data may be used for market research and industry trend analysis.
Legal Basis for Data Processing
User Consent:
We will process your personal data based on the consent provided by you when registering for our services.
Contractual Necessity:
Processing of your personal data is necessary to fulfill our contractual obligations to you, such as providing full access to our services.
Legitimate Interest:
Processing of your personal data is necessary for our legitimate interests, such as internal analysis or service improvement purposes.
Legal Obligation:
Data collection and processing are necessary for security purposes, including detection and prevention of fraudulent activities or other security risks.
Protection of Vital Interests:
Processing of your personal data may be necessary to protect your vital interests or those of third parties.
User Consent:
We will process your personal data based on the consent provided by you when registering for our services.
Contractual Necessity:
Processing of your personal data is necessary to fulfill our contractual obligations to you, such as providing full access to our services.
User Consent:
We will process your personal data based on the consent provided by you when registering for our services.
Contractual Necessity:
Processing of your personal data is necessary to fulfill our contractual obligations to you, such as providing full access to our services.
Legitimate Interest:
Processing of your personal data is necessary for our legitimate interests, such as internal analysis or service improvement purposes.
Legal Obligation:
Data collection and processing are necessary for security purposes, including detection and prevention of fraudulent activities or other security risks.
Protection of Vital Interests:
Processing of your personal data may be necessary to protect your vital interests or those of third parties.
User Consent:
We will process your personal data based on the consent provided by you when registering for our services.
Contractual Necessity:
Processing of your personal data is necessary to fulfill our contractual obligations to you, such as providing full access to our services.
Sharing Information with Third Parties
We will not rent or sell your personal information to third parties without your consent. However, we may share information with third parties in the following cases:
Risk Mitigation and Security:
We may share information to protect user security and our systems, as well as to prevent or respond to fraud or other security risks.Parties Related to Services:
We may share information with service providers, contractors, or business partners working on our behalf to provide services or perform specific functions.Legal Compliance:
Information may be shared to comply with legal regulations or court orders.User Consent:
If you provide consent, information may be shared as per the terms outlined in that consent.
Information Security
Data Security:
We use appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. We implement access controls, data encryption, and other technical security measures.
Data Storage Duration:
Your personal information will be stored for as long as necessary to achieve the purposes outlined in this policy or as required by applicable law. We will periodically review and delete data that is no longer needed.
User Privacy Rights
Access and Correction:
You have the right to access and correct your personal information that we hold. You can access and update this information through your user account.
Data Deletion:
You can request the deletion of your personal information, and we will process such requests according to our data storage and retention policy.
Processing Limitation:
In some cases, you have the right to limit how we process your personal information.
Data Portability:
If allowed by applicable law, you can request a copy of your personal information in a portable format.
Change of Consent:
If the processing of your personal information is based on consent, you can change or revoke that consent at any time through your user account or by contacting us.
Access and Correction:
You have the right to access and correct your personal information that we hold. You can access and update this information through your user account.
Data Deletion:
You can request the deletion of your personal information, and we will process such requests according to our data storage and retention policy.
Processing Limitation:
In some cases, you have the right to limit how we process your personal information.
Data Portability:
If allowed by applicable law, you can request a copy of your personal information in a portable format.
Change of Consent:
If the processing of your personal information is based on consent, you can change or revoke that consent at any time through your user account or by contacting us.
Changes to the Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our services or changes in applicable privacy regulations. Significant changes will be communicated through notifications on our website or via direct contact.
Privacy Support Contacts
If you have questions, comments, or requests regarding this Privacy Policy, please contact our privacy support team via email at privacy@mailcamp.io or the postal address listed above.
[Updated Date: January 5, 2024]